Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Bella Lusso. By accessing or using our website at bellalusso.co.za, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. About Bella Lusso

Bella Lusso is an online retailer offering authentic skincare, beauty products, and beauty accessories.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Orders

All orders are subject to product availability and confirmation of payment.

Bella Lusso reserves the right to refuse or cancel any order if:

A pricing error has occurred.
The product becomes unavailable.
Fraudulent or suspicious activity is detected.
Payment cannot be verified.

If payment has already been received for a cancelled order, a full refund will be issued.

3. Product Information

We make every effort to ensure that product descriptions, images, ingredients, and pricing are accurate.

However, packaging, ingredients, or product appearance may occasionally change due to manufacturer updates.

Bella Lusso cannot guarantee that colours displayed on your screen perfectly represent the actual product.

4. Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

Prices may change without notice.

5. Payments

Payments are processed securely through our authorised payment providers.

Bella Lusso does not store your banking or credit card details.

6. Shipping

Delivery times provided are estimates and may vary depending on your location or courier delays.

Bella Lusso is not responsible for delays caused by:

Courier companies
Public holidays
Weather conditions
Circumstances beyond our reasonable control

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

8. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, and branding, is the property of Bella Lusso unless otherwise stated.

No content may be copied, reproduced, or used without written permission.

9. Limitation of Liability

Bella Lusso shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

Nothing in these Terms limits your rights under the South African Consumer Protection Act.